Business
AI Receptionist
WhatsApp AI that answers customer questions and takes bookings—paste your business details and rules, connect WhatsApp, and let the agent handle chat while staff take over anytime from the inbox.
- WhatsApp AI that answers and books
- Paste Details & Rules—no custom chatbot build
- Inbox with human takeover anytime
About AI Receptionist
AI Receptionist connects your WhatsApp Business number to an AI agent that sounds like your front desk. Paste free-form business Details (offerings, hours, prices) and Rules (closures and exceptions always win); optionally generate reviewable FAQs. The agent answers questions and runs a booking flow—offering, date/time, people, contact, confirm—while conflict-checking existing bookings so the same slot is never double-booked. Staff manage knowledge, bookings, customers, and an inbox with human takeover and hand-back to AI, all from one cloud dashboard.
Most UAE service businesses already live on WhatsApp. AI Receptionist turns that number into a 24/7 front desk: customers ask about hours, prices, and availability; the agent answers from your knowledge and can book when offerings are clear—without you training a bespoke bot.
Onboarding is straightforward: sign up at ai-receptionist.avaiyasoftware.com, paste business Details, add Rules for closures, generate FAQs if you want, then connect WhatsApp with Meta Embedded Signup. Staff monitor bookings and chats from one dashboard, and can take over any conversation when a human should reply.
Why teams choose it
Why teams choose AI Receptionist
Knowledge, not rigid forms
Paste how your business actually works—hours, offerings, prices—then add Rules for closures. The AI answers from that knowledge instead of forcing you into rigid service templates.
Bookings without double-booking
The agent collects offering, time, party size, and contact, then conflict-checks existing bookings before confirming the slot.
Humans stay in control
Take over any chat from the inbox, reply as staff on WhatsApp, then hand the conversation back to AI when you are done.
Capabilities
What's included
AI Receptionist is organized into clear capability areas so your team can adopt what matters first—without losing one place to manage the rest.
Business knowledge
Teach the agent how you operate—without rigid templates.
- Free-form Details for offerings, hours, and prices
- Rules that override Details when they conflict (closures, exceptions)
- AI-generated FAQs you review, edit, or disable
- Company settings with AED-first currency options
WhatsApp & AI agent
Connect once, then let the agent handle the queue.
- Meta WhatsApp Embedded Signup (Connect with Facebook)
- AI replies grounded in Details, Rules, and FAQs
- Booking flow: offering → date/time → people → contact → confirm
- Conflict checks against existing bookings
Inbox & operations
Stay in control when a human should step in.
- Conversation inbox with AI or human mode
- Staff replies sent on WhatsApp from the admin
- Bookings and customer lists in one place
- Subscription, trial, and billing via Stripe
Who it is for
Who it is for
- Salons, clinics, spas, and studios that book over WhatsApp
- Restaurants, cafés, and experiences taking reservations by chat
- Service businesses tired of answering the same questions after hours
- Owners who want AI on WhatsApp without building a custom chatbot
Features
Key features
Every feature below is designed for day-to-day use by owners, managers, and front-line staff in the UAE—not buried admin screens you only open at year-end.
WhatsApp Business connection via Meta Embedded Signup
Business-agnostic knowledge: free-form Details + Rules
AI-generated FAQs you can review, edit, or disable
Booking flow with slot conflict checks (no double-booking)
Admin dashboard: knowledge, rules, bookings, customers, inbox
Human takeover and hand-back to AI on any conversation
Staff WhatsApp replies from the Inbox
7-day free trial with Stripe subscription billing
AED-first settings with multi-currency options
UAE deployment
Implementation & support
AI Receptionist is a cloud SaaS from Avaiya Software (Sharjah / SRTI Park). Self-serve signup includes a 7-day free trial; contact us for onboarding help, WhatsApp Business setup guidance, or multi-location plans.
FAQ
Frequently asked questions
What does Try now open?
It opens the live AI Receptionist app at ai-receptionist.avaiyasoftware.com so you can sign up, start a trial, and connect WhatsApp.
Do I need to train a custom chatbot?
No. Paste Details and Rules in the admin, optionally generate FAQs, connect WhatsApp with Embedded Signup, and the agent uses that knowledge to answer and book.
Can staff take over a conversation?
Yes. From the Inbox you can take over any chat, reply as staff on WhatsApp, and hand the conversation back to AI when ready.
How does the free trial work?
New workspaces start with a 7-day free trial. Subscribe via Stripe from the Subscription page when you are ready to continue.
Guides & articles
Read more about AI Receptionist
In-depth guides on pricing, choosing the right software, VAT, onboarding, and getting the most out of AI Receptionist for UAE businesses.
AI Receptionist for UAE Businesses — Complete Guide by Avaiya Software
AI Receptionist by Avaiya: WhatsApp AI agent for UAE businesses. Answers FAQs, books appointments with conflict checks, and lets staff take over from one admin inbox.
Read guideHow Much Does AI Receptionist Cost? UAE Pricing Guide (2026)
What drives the price of AI Receptionist in the UAE—users, modules, onboarding, and support—plus how to get an accurate quote for your business in Dubai, Abu Dhabi, or Sharjah.
Read guideHow to Choose the Best Business Software in the UAE
A practical buyer's checklist for choosing business software in Dubai, Abu Dhabi & Sharjah—and where AI Receptionist by Avaiya Software fits.
Read guideAI Receptionist vs Spreadsheets: Signs You've Outgrown Excel
Spreadsheets break as you scale. The warning signs that your UAE business has outgrown Excel for business, and how AI Receptionist fixes them.
Read guideAI Receptionist: Key Features and the Business Benefits Behind Them
A feature-by-feature look at AI Receptionist and the real business benefits for UAE business teams—not just a spec sheet.
Read guideImplementing AI Receptionist: A Step-by-Step Onboarding Checklist
A week-by-week onboarding checklist for rolling out AI Receptionist in a UAE business without stopping day-to-day operations.
Read guideAI Receptionist and UAE VAT & Compliance: What to Know
How AI Receptionist supports VAT-style documents and clean records for UAE businesses—plus the compliance basics every business operator should confirm.
Read guideA Day in the Life: Running Your Business Business on AI Receptionist
Follow a typical day and see how a UAE business team uses AI Receptionist to stay organised from morning to close.
Read guideAI Receptionist Beyond the UAE: For Businesses in India, the USA & Canada
AI Receptionist is built in the UAE but works for business businesses in India, the USA, and Canada. What travels well, and what to configure per region.
Read guideAI Receptionist FAQ: Questions Buyers Ask Before Choosing
Straight answers to the questions UAE buyers ask about AI Receptionist—fit, VAT, data, support, and getting started.
Read guideReady to get started?
Use Try now to open the live cloud app, or book a demo if you want a walkthrough, onboarding help, or UAE pricing.