Our Policies
& Commitments

At Avaiya Software, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services.

Information We Collect

• Contact information (name, email, phone number) when you reach out to us
• Project requirements and business information for service delivery
• Website usage data through analytics tools for improving user experience
• Communication records for support and service quality purposes

How We Use Your Information

• Providing and improving our software development services
• Communicating about projects, updates, and support
• Analyzing website performance and user experience
• Complying with legal obligations and protecting our rights

Data Protection

We implement industry-standard security measures including encryption, secure servers, and access controls. Your data is never shared with third parties without your explicit consent, except as required by law or for essential service delivery.

Your Rights

You have the right to access, update, or delete your personal information. Contact us at hello@avaiyasoftware.com to exercise these rights or for any privacy-related questions.

We prioritize the security of your data through comprehensive security measures and protocols. Our Data Security Policy ensures that your business information remains confidential and protected from unauthorized access.

Security Measures

• End-to-end encryption for data transmission and storage
• Multi-factor authentication for system access
• Regular security audits and vulnerability assessments
• Secure development practices and code reviews
• Employee security training and access controls

Data Storage & Backup

Your data is stored on secure, encrypted servers with regular automated backups. We maintain redundant systems to ensure data availability and implement disaster recovery procedures to protect against data loss.

Incident Response

In the unlikely event of a security incident, we have established procedures for immediate response, containment, and notification. We will promptly inform affected parties and take necessary steps to prevent future occurrences.

Our Terms of Service describe the conditions under which we provide our software development services. By partnering with Avaiya Software, you agree to these terms, which are designed to ensure a fair and transparent business relationship.

Service Delivery

• We provide custom software development services as outlined in project agreements
• Project timelines and deliverables are defined in individual contracts
• We maintain professional standards and quality assurance processes
• Regular communication and progress updates are provided throughout projects

Client Responsibilities

• Provide accurate project requirements and necessary information
• Respond to requests for feedback and approvals in a timely manner
• Make payments according to agreed terms and schedules
• Respect intellectual property rights and confidentiality agreements

Intellectual Property

Upon full payment, clients receive ownership rights to custom-developed software. We retain rights to our proprietary tools, frameworks, and general methodologies. Specific intellectual property terms are detailed in individual project contracts.

Limitation of Liability

Our liability is limited to the value of services provided. We provide services "as is" and make reasonable efforts to ensure quality and functionality. Specific warranty terms and support provisions are outlined in project agreements.